Please contact us if you cannot find an answer to your question.
We are based in Pittsburgh, Pennsylvania.
No. We are solely online-based. Etsy is currently our only sales channel.
We currently do not offer international shipping. We only offer domestic shipping within the United States.
Yes! Most orders receive a tracking number. You can find your order tracking under the "Purchases and Reviews" section of your Etsy account. You will also receive your tracking number in the shipping confirmation email from Etsy. Please note: some orders may not receive tracking, especially international orders or orders where Economy shipping is selected. If you do not receive tracking information for your order, please contact us and we'll be happy to assist.
No, because our products are made-to-order, we do not accept returns or exchanges unless the item is defective or incorrect. Please contact us within 21 days of delivery if you receive a defective or incorrect item. Be sure to include photos of the defective or incorrect item, and we will make it right.
For apparel, we recommend consulting the size chart included on the product listing to help ensure proper fit. For home decor items such as canvas wall art, we recommend taking measurements of the desired location for the item to ensure you select the correct size item.
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